[PHREAKSCAN-2] Improve automation
Referencing Issues
[PHREAKSCAN-1] Raw data upload restricted to 15M
Currently, although some autodialing is automated, this is only VoIP autodialing (not POTS autodialing, which is more reliable).
Improvements needed:
- Close the feedback loop. Fully automated ingestion of dialing results to a database and automated uploading. This will likely necessitate moving away from Excel completely
- Automated catchup dialing. If a number is missed, it is a manual process to retry currently, which is the most time-consuming component.
- Frequency of polling determined by how busy a phone is. More heavily used ones polled multiple times a week for more granular data.
- Based on the time zone, place calls when they are least likely to be in use in each locale
- Keep track of which phones are located in bars and do not poll them when the bar is open (only during "bar off-hours", to eliminate nuisance calls)
- Better logging. Right now, only the actual result is logged, no metadata such as why a call failed (intercept, number disconnected, busy, etc.) Doing this would enable pruning of bad numbers more quickly and increase efficiency. Recordings could also allow for later analysis to determine cause of failure.
- Use softmodem for all dialing, including any POTS dialing. Automatically use a least-call routing ladder for all polls, going to high cost (but higher quality) routes only when previous polls have failed, optimizing to reduce the cost of a scan. Ideally, avoid any usage of hardware modems, automated or manual.
Dashboard:
- Be able to differentiate still working from dead/disconnected phones
- Be able to view trends over time for individual phones more easily
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