Immediately after the first prompt finishes playing, the timeout for no input is run. There should likely be one of the "silence" prompts before that, or an explicit timeout to wait.
[2024-05-03 13:55:46.086] -- Playing 'custom/prompts/5e/to-add-delete-instr.ulaw' (language 'en')
[2024-05-03 13:55:55.899] > User did not select a selective feature option
[2024-05-03 13:55:55.900] -- Playing 'custom/prompts/5e/turn-on-dial-3.ulaw' (language 'en')
You must be