The idea with this is that we could use a NON-ringall strategy first in a queue (such as leastrecent
, for a configurable number of seconds - say 5), before going to ringall.
In other words, we could send the call to one agent exclusively for a few seconds, before then sending it to all agents. This is basically a modified ring group configuration, where for each call, a particular agent would be given "preference" to answer the call first. This could be useful for certain environments, such as the PhreakNet operator queue, where a more even distribution of operator calls is desired when many operators are on duty.
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